Privacy Policy

Franklin Evening is operated by Charles Franklin LLC. This policy explains the information used when you browse our store, contact us, create an account or place an order.

Information you provide

We receive the name, email address, phone number, billing and shipping addresses, order details and messages you submit. An account also stores your login information and order history. Please do not send card numbers or other sensitive payment information through our contact form.

How information is used

We use these details to fulfill and support orders, respond to questions, administer accounts, handle returns, protect the store and meet recordkeeping obligations. Technical information such as IP addresses, browser details and server logs supports security and reliable operation.

Services involved

Website hosting, email delivery and delivery carriers may process the information needed to provide their services. Information may also be disclosed when legally required or to protect lawful rights. Customer data is not offered for sale, and this store does not use it for targeted advertising across other websites.

Cookies & device storage

Essential store cookies support your shopping bag, checkout session and account login. WordPress may set a login check cookie when you open the sign-in page. Our cookie preference is stored in a cookie named cookie_preference and in local storage named fe-cookie-choice for this browser. The cookie preference lasts up to one year; local storage remains until cleared.

We do not currently load analytics or advertising trackers. Accept and Decline both leave essential store functions available. Use Cookie Settings in the footer to reopen the choice. You can also remove stored choices and cookies through your browser; doing so may empty your bag or sign you out.

Retention & choices

Order records are retained for business, tax and legal obligations. Contact messages are kept as needed to resolve the matter and maintain a service record. You may ask to access, correct or delete personal information by contacting [email protected]. Some records may need to remain for legal or transaction-related reasons. We may request information to verify your identity.

Security & external links

The store uses HTTPS. We use reasonable safeguards, though no online system can guarantee absolute security. External websites have their own privacy practices. Our products and services are intended for adults; we do not knowingly collect personal information from children under 13.

Contact & updates

Questions can be sent to [email protected] or 936 304 9854. Mailing address: Charles Franklin LLC, 23664 Spring Branch Trl, Montgomery, TX 77316. Material changes to this policy will be reflected on this page.